Information We Collect

Patient Information: We collect personal information such as the patient's name, date of birth, medical history, and health-related data. This information is used exclusively to provide appropriate medical care and make decisions regarding the health and wellness of your child.

Guarantor Information: We collect contact details, including cell phone numbers, from the legal guardians or guarantors of our patients. This information is primarily used to:

• Send appointment reminders.
• Notify you of wellness checks, flu shots, and other vaccination reminders.
• Provide information related to any outstanding balances with the office.

How We Use Your Information

The information we collect is used solely for the purpose of:

• Providing medical services to pediatric patients.
• Communicating with guarantors regarding healthcare services and appointments.
• Ensuring accurate billing and payment processing.

We do not share your information with any third-party organizations or individuals, unless required by law (e.g., in response to a court order or subpoena, or to comply with applicable laws such as public health reporting requirements).

Appointment Reminders and Communications

We may use the cell phone numbers provided to send text messages or make phone calls regarding:

• Upcoming appointments.
• Vaccination schedules, including flu shots and other immunizations.
• Wellness checks.
• Account balance notifications.

You may opt out of receiving appointment reminders or balance notifications at any time by contacting our office at (972) 546-5660 or informing a member of our staff during your visit.

Data Security

Lone Star Pediatrics takes your privacy seriously and employs reasonable security measures to protect your personal data. We use administrative, technical, and physical safeguards to ensure that the information we collect is secure from unauthorized access, disclosure, alteration, or destruction.

Your Rights

As a guarantor or patient representative, you have the right to:

• Access the personal data we collect and maintain.
• Request correction of inaccurate or incomplete information.
• Request restrictions on certain uses and disclosures of your information.
• Withdraw your consent to receive text message communications for reminders or balances.

To exercise any of these rights, please contact us at (972) 546-5660 or visit our office at 340 Hawkins Run Suite 200, Midlothian, TX 76065.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other operational considerations. Any changes will be posted on our website and will become effective upon posting.

Contact Information

If you have any questions about this Privacy Policy or the use of your personal information, please contact us at:

Lone Star Pediatrics
340 Hawkins Run Suite 200,
Midlothian, TX 76065
Phone: (972) 546-5660