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Thank you for selecting Sreebhavi dba Lone Star Pediatrics for your
healthcare needs. Payment for services is due at the time services are
rendered. For any portion of your balance that is not covered by insurance,
or for our private pay patients, we accept cash, check, American Express,
VISA, MasterCard, Discover. Please read and sign this financial policy prior
to seeing the provider.
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Your Insurance policy is a contract between you, (your employer), and the
insurance carrier. We are NOT a party to that contract. Our relationship
is with you. We cannot become involved in disputes between you and your
insurer regarding deductibles, co- payments, covered charges, secondary
insurances, and “usual and customary charges”. We are however,
contracted with most insurance plans. Please present your insurance card
at the front desk so that we can file a claim on your behalf. We will
follow their guidelines for submission of claims, co-pay amounts, and
reimbursements. Any contractual provider discounts will be deducted from
your balance.
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All charges are your responsibility whether your insurance company pays
or does not pay. Not all services are a covered benefit in all
contracts. Some insurance companies and some employers decided what a
covered benefit is and what it is not. Please check your insurance plan
document for any questions. Fees for these services along with unmet
deductibles and co-payments are due at the time of treatment.
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Co-payments not paid at the time of service are subject to a $10
processing fee. All balances more than 60 days past due are subject to a
penalty of $10 per month to cover the cost of sending additional
statements.
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If your insurance company does not pay your claim within 30 days, it is
your responsibility to contact your insurer to expedite payment. If your
insurance company does not pay within 60 days, you will be responsible
for payment.
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Returned checks and balances older than 90 days may be subject to
collection placement and collection fees which will be charged to the
responsible party. If we are forced to send your account to collections,
a 40% fee will be added to your balance.
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Please note that all cancellations must be at least 24 hours in advance,
which allows us to care for other patient in need of our services. If
you fail to cancel your appointment, you may be charged a $25 service
fee which will not be covered by your insurance plan.
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There will be a $35 NSF charge on all returned checks.
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Occasionally an insurance payment results in overpayment on your account
and generally this balance remains on your account as a credit for us at
a future visit. You may request a refund of overpayment by notifying our
office.
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We understand that temporary financial problems may affect timely payment
of your balance. We encourage you to communicate any such problems with
our office, so that we can assist you in management of your account with
a payment plan.
GUARANTEE OF PAYMENT
I agree to be responsible for any amounts not paid by my insurance plan,
excluding agreed-upon write-offs from any contracted insurance plans. In the event
that I default on payment of my account, I understand I am responsible for any and
all costs incurred on the collection of my account, including court costs and
reasonable attorney’s fee. If the debt is assigned to a third -party collection
agency, I agree to be responsible for collection fees and interest due to amounts in
default.
AUTHORIZATION FOR CREDIT CARD ON FILE
I authorize Sreebhavi dba Lone Star Pediatrics to keep my credit card on
file. See Credit Card on File agreement.
PATIENT PAYMENT WITH CREDIT CARD ON FILE
I understand that once the insurance has paid their portion for my care,
I will receive an Explanation of Benefits (EOB). The insurance plan EOB will state
any balance remaining to be paid by me. I agree that Sreebhavi dba Lone Star
Pediatrics may charge my credit card on file for the balance due when they receive a
copy of the EOB. If the balance due is more than $75, I will receive a courtesy call
prior to my card being charged.
AGREEMENT TO PAYMENT POLICY
I acknowledge that I received a copy of the practice’s financial policy
and agree to the terms of payment due.